Eligibility
To use our website or make a purchase from Wellness HQ USA, you must be at least 18 years old or have consent from a parent/guardian. Our products are intended for residential and commercial wellness use.
Account Accuracy
You are responsible for providing accurate and up-to-date account details, including your name, billing/shipping address, and payment information. Incorrect or incomplete details may result in delays, additional charges, or cancellations.
Order Acceptance
All orders are subject to review and approval. Wellness HQ USA reserves the right to cancel or refuse any order due to stock limitations, pricing errors, suspected fraudulent activity, or violations of our store policies.
Product Availability
Product availability may change without prior notice. If an item becomes unavailable after purchase, we will provide an alternative option or issue a full refund.
Pricing & Currency
All prices are listed in USD unless otherwise specified. International customers are responsible for currency conversion rates and any additional bank or provider fees.
Payment Terms
Full payment must be made at the time of purchase before products are processed or shipped. Orders will not be reserved or delivered without confirmed payment.
Warranty & Limitations
All products include manufacturer warranties as specified at checkout. Warranty coverage does not extend to damage caused by misuse, improper installation, or unauthorized modifications.
Use of Products
Our products are designed for wellness purposes only. Always follow the manufacturer’s instructions and safety guidelines when using saunas, cryotherapy chambers, and cold plunge tubs.
Policy Updates
Wellness HQ USA reserves the right to update these Terms of Service at any time. Changes will take effect immediately upon posting to the website.